3 things that you can do avoid trashed or damaged properties upon the end of tenancy.
When a tenant trashes the property, it normally goes back to the owner of the property or the management company who did the leasing. In order to avoid problems that may arise in the future, here are some of the things to consider:
Set proper expectations
Trashed or damaged property problems start out with not having the right expectations with the tenants, and not running it like a business. When Steve first became an investor, he was not setting proper expectations with the tenants when they signed the lease. By the end of their tenancy, tenants sometimes took parting gifts with them like electrical wiring, toilets, or ceiling fans. In order to avoid these mishaps, setting expectations and having them at the beginning of tenancy is very important.
Set tenants’ qualifications.
Sometimes landlords bypass the qualifications or do not have strict qualifications for tenants, and that can be a challenge. Steve did not use qualifications in screening proper tenants before and he had a 30% vacancy rate.
Treat them with respect.
Be professional. If anything should go on during the leasing time, always treat it professionally. Be professional even if they cannot afford the rent or there is something wrong. Whatever happens, they are still the customers and your clients. Throwing tantrums or yelling at them when they do some damage in your property is not a best idea. Be very respectful to them. If they cannot pay, there is a procedure for that like filing an eviction. It is not personal or emotional. It’s just part of the business, and you have to treat it as a business profession.
A lot of people get upset because they feel they were taken advantage of. In reality, it’s the investor or the property management company who did not run it like a business, and did not keep it according to their procedures and policies.
If you like to know more or if you want to talk to us about managing your property, do not hesitate to call Empire Industries. We would be happy to help with any property management-related concerns.