Guarantees of Service

Free Maintenance Oversight Guarantee

Eviction Guarantee

In the event a tenant has not paid rent by the due date, we will initiate the eviction process and enforce the lease terms.

Professional Photo Guarantee

Property Assessment Guarantee

Empire will cover the cost of all move in and move out property assessments.  The full report will be published to your Owner Portal for review (exclusion - cannot perform a move in report for an inherited resident).

Paid Upon Performance Guarantee

You don’t pay us any money until we produce results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant and they move into your property.

Love Us or Leave Us Guarantee

Landlords have the right to terminate our services at anytime during our agreement with just 30 days written notice with no termination fees.

Spanish Guarantee

In each of our teams, you will have someone that can assist you in your preferred language of Spanish if desired. 

No Setup Fee Guarantee

You will NEVER pay a setup fee for any property that you bring under Empire’s management.

Vendor Guarantee

 All vendors hired by Empire Industries LLC who do work on your property will be licensed and insured for your protection.

Pet Guarantee

Security Deposit Disposition Guarantee

We will assess any damages to the property and apply them accordingly within 30 days of the tenant vacating the property.

Portfolio Statement Guarantee:

Every month a statement will be published to your owner portal for review.  A year end statement will be made available at the beginning of every year.

Easy Switch Guarantee

We will take care of all the work when it comes to switching to our company from another property management firm, we will also reduce our management fee to help ease the financial burden that may be caused from having to pay management fees to your previous property manager or an early termination fee. This reduction in management fee would equal up to 3 months of management fees. 

Rental Payment Timing Guarantee

Management Fee Guarantee

Property Code Compliance Guarantee

12 Month Tenant Guarantee

Qualifications, Limitations and Restrictions

Please contact us about our guarantee of services, some guarantees have requirements to qualify for the guarantee.

Call us today at 713-659-0913 or email us at

Award-winning, frustration-free property management in Houston, Dallas and Fort Worth