Award-winning, frustration-free property management in Houston, Dallas and Fort Worth
Free Maintenance Oversight Guarantee
We know that your time is valuable and we want to ensure that you are not having to concern yourself with making sure the vendor did their job and the work is on track. We not only will coordinate acquiring the bids for the necessary work, but we will oversee the repairs as well (Exclusions: Empire will charge a $50 coordination fee to cover the time and effort it takes to coordinate with a home warranty company).
In the event a tenant has not paid rent by the due date, we will initiate the eviction process and enforce the lease terms.
Professional Photo Guarantee
Photography is not just an important element of real estate marketing, it’s now becoming the most critical one. More than 80% of today’s house-hunters use the internet to search for properties, and these prospective Renters rank photography as the most important tool in searching for a home online.
Many agents are content to take a few pictures with a point-and-click camera. Unfortunately, due to their limitations, these cameras are often incapable of capturing the true nature of a property. Spacious rooms become small, dark and uninviting; windows with jaw-dropping views become walls of white light; stunning architecture warps into strange and unappealing angles. Great photography can draw a Renter in. Bad photography can turn them away. Professional photography has the skill to show a property at its very best. Our passion is to ensure these spaces look as beautiful in print as they do in real life.The benefits of professional real estate photography are numerous: Generates more interest from prospective Renters & often commands higher prices than the same property would with its point-and-click camera counterparts. We want to promote your property in the best way possible. This will ensure your property is in the best position for as much interest and showings as possible.
Property Assessment Guarantee
Empire will cover the cost of all move in and move out property assessments. The full report will be published to your Owner Portal for review (exclusion - cannot perform a move in report for an inherited resident).
Paid Upon Performance Guarantee
You don’t pay us any money until we produce results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant and they move into your property.
Love Us or Leave Us Guarantee
Landlords have the right to terminate our services at anytime during our agreement with just 30 days written notice with no termination fees.
In each of our teams, you will have someone that can assist you in your preferred language of Spanish if desired.
No Setup Fee Guarantee
You will NEVER pay a setup fee for any property that you bring under Empire’s management.
All vendors hired by Empire Industries LLC who do work on your property will be licensed and insured for your protection.
Empire Industries charges a pet administrative fee to the tenant per each approved pet.
This excludes any Service Animals per the Fair Housing Guidelines. This pet fee guarantee is limited to an amount of $2,500.00 per incident. Any collection efforts under this provision become the sole responsibility of Empire Industries LLC.
Security Deposit Disposition Guarantee
We will assess any damages to the property and apply them accordingly within 30 days of the tenant vacating the property.
Portfolio Statement Guarantee:
Every month a statement will be published to your owner portal for review. A year end statement will be made available at the beginning of every year.
Easy Switch Guarantee
We will take care of all the work when it comes to switching to our company from another property management firm, we will also reduce our management fee to help ease the financial burden that may be caused from having to pay management fees to your previous property manager or an early termination fee. This reduction in management fee would equal up to 3 months of management fees.
Rental Payment Timing Guarantee
Processing is defined as approving the transfer from our bank. Your bank may not make the funds available by the 10th business day of the month, but usually are available the following day.
Once your tenant rental payment has cleared our bank we will process payment to you on Friday. We pay available funds every Friday. Your bank may not make the funds available the same day.
Management Fee Guarantee
This match guarantee must be provided before an agreement has been executed. Examples of lower management fees offered but where other fees are charged to offset the lower management fee are: “X”% Management Fee, but they charge some or all of the following fees (Initial Setup Fee, Initial Inspection Fee, End of Lease Inspection Fee, Home Improvement Projects Fee, Repair Oversight Fee, etc...).
Property Code Compliance Guarantee
We know that one of the reasons you hired a professional property manager is because you do not know all the Texas Landlord/Tenancy Codes. We are happy to be your knowledgeable and experienced property manager. We have such strict measures in place to ensure that all of our managed properties are continually up to current Texas Property Code that we will Guarantee your home will be up to code before any tenant takes possession with regards to:
- Property is rekeyed between each occupancy
2.Security Devices (§92.151)
3.Smoke Alarms (§92.251)
12 Month Tenant Guarantee
Should your property become vacant prior to the lease expiration date, Empire will re-lease your property at our expense. You will not be charged the standard Leasing Fee of one month’s rent if the tenant terminates the lease early. This includes having to evict a resident.
The guarantee is only good for leases that are twelve months or longer. Any resident that Empire screens and approves is covered under the twelve-month tenant guarantee, even if you have a referring agent that leases your property! If Empire screens the resident and has final say we will guarantee the resident that we do not even put in! This guarantee is only for new tenants.
The guarantee does not include lease renewals or tenants that Empire inherits. This guarantee allows Empire sole discretion in tenant selection. The guarantee does not cover early terminations for any of the special rights in the lease agreement. Military Deployment, Family Violence, Sex Offense or Stalking.
Qualifications, Limitations and Restrictions
Please contact us about our guarantee of services, some guarantees have requirements to qualify for the guarantee.