Pete Neubig, co-founder of Empire Industries Property Management
Today we’re going to talk a little bit about the move-out process that starts when a tenant has given a notice to vacate and the move out procedures that go along with it. You are most likely watching this video because you received an email stating that your tenant has given their notice to vacate.
Our goal is to lease your property before the Tenant’s move out.
Our lease states that we could put a key box on the door and market the property within 30 to 60 days before the tenants move out. So, what we do is we put a key box, we market the property and we also walk the property while the tenant is still living in the property.
Advertise the property
We advertise the property and use Centralized Showing Service to schedule appointments so that agents can show the property while your tenant is still there. The resident can pay you a one month fee to not show the property. So, they can pay for us not to show the property. The tenant, if they do not want to pay and they cancel CSS notification, they will be charged for not approving the showing.
Move Out Inspection
Once they move out, we do a move out inspection, we upload the inspection to your portal so you can see what the property looks like after they moved out. Our property manager will do a security deposit disposition and we will charge the resident any items that they should be charged for.
Security Deposit Refund
If they have any money left over, our property manager will send them their refunds for the security deposit and then the property manager will send the owner the funds that they get from the security deposit to fix any items.
If the resident does not have enough funds to cover all of the charges, then we send them to collections to cover the rest of the charges.
We send one of our team members to do the make ready bid to inform you what the cost will be to bring it back to rent ready. Obviously, if we get this property leased out while the resident is still in there, we move very quickly on the make ready to make sure that we can get the new resident in.
We do not allow residents to move in until two weeks after the residents move out.
That gives us enough time to move the resident out, get the make ready bid, get the bid approved and get the work done. In this way, we are not rushing, we are not putting a resident in a property that is not rent ready.
This is the move out process after one of your residents has put in their notice to vacate.