You are most likely watching this video because you recently received a New Tenant Notification email that came from our property ware system. So, today I am going to go over the Move-In Process.
Congratulations, you have a tenant
Your tenant has been approved through our twenty point verification system. We start our relationship with a great start so the tenant feels welcome.
They were able to pay all their funds online.
That means that they did not have to go to the bank, get a cashier’s check and then have to come to our office and drop those off. They do everything online.
They were able to do a lock box move in.
This means that they did not have to drive through traffic to come to our office. We may be forty-five minutes away from where they are moving to. Rather than come pick-up a key and some paperwork. So they can pay on line and do a lock box move in. Meaning that they can move in at any time of the day that they want. Which means it’s a lot easier for them.
Clean house, gift bag, and paperwork
When they open their door they not only come to a clean house, they have a folder with all their paperwork. So they have their lease, their inventory condition form and their tenant handbook. They also have a gift bag courtesy of Empire Industries. We give every new resident a gift bag and it just has essentials when you are moving in. Things that you might forget.
Locks were changed
We have already contacted the locksmith to change the locks. We have to call a locksmith within two business days to be able to change the locks. All of the utilities have already been transferred using our free utility connect program that we allow our residents. So they can for free, they can actually have a company perform all of their utilities, all of the transferring of their utilities.
Landscaping has been turned off as well. So now the resident is responsible for all their utilities and landscaping once we have them moving in.
Just remember that at the first of the month the rent is due paid out to the brokers. And the next months’ rent will most likely be prorated in most cases. Well if the resident did not move in on the first then it will be prorated. So, this way you understand that you might have less money that second month versus when they have a full months’ rent.
Pete Neubig, co-founder of Empire Property Management.